Need some help writing policies for your Shop on Scout Alley™?
 
Some guidelines for overarching Policies are:
 
  • Provide any specific policies around your shop or items
  • Always good to invite Scouts to reach out with questions via Haggle Channel™
 
Some guidelines for Returns & Exchanges are:
 
  • Include how long a Scout has to contact you to return or exchange an item
  • Include how the Scout should contact you to return or exchange an item
  • Communicate any restocking fees, if buyer pays return shipping, or other charges
 
Some guidelines for Payment Options are:
 
  • Communicate which payment methods you accept (we offer these as options when you set up your shop)
  • Provide any directions on how to pay you; for example, will you email them an invoice? Do they need to come into your shop?